View PDF How Pango Technology Helped Bristol Bay Area Health Corporation Prepare for Change 1. Executive Summary Most organizations are in some stage of transformation—new systems, new regulations, new service models, or just trying to do more with the same number of people. But there is a common pattern: major changes are launched on top…

View PDF Framing the Conversation Picture this: An Anchorage healthcare provider launches a mission-critical Electronic Health Record implementation. Internal managers juggle competing priorities; deadlines slip, costs rise, and confidence wanes. What is missing? A third-party project manager whose only job is to land the project. Bringing in an external PM is not outsourcing responsibility. It…

View PDF 1.     Introduction 95% of enterprise GenAI efforts show no measurable profit and loss (P&L) impact.[1] You have probably seen that quote making the rounds—splashed across LinkedIn posts and breathless tech headlines. It is a provocative number, the kind that fuels skepticism: Maybe all this AI talk really is hype. And to be fair,…

View PDF Executive Summary Artificial Intelligence (AI) is no longer a distant promise—it is here, reshaping industries worldwide. For Alaska’s businesses, 2025 marks a pivotal year to move from curiosity to action. National and global competitors are investing heavily in AI to cut costs, improve decision-making, and unlock new growth. Waiting too long risks leaving…

View PDF 1.0       Introduction Aligning business goals with technology is crucial for long-term success. Without a clear technology strategy, organizations face inefficiencies, miscommunication, and wasted investments. Business Analysis provides the framework to ensure that technological initiatives serve real business needs. The International Institute of Business Analysis (IIBA) defines Business Analysis as “the practice of enabling…